Filing a HIPAA Privacy Complaint
If you believe that a person, program, or location within the Oklahoma City-County Health Department (OCCHD) violated your (or someone else's) health information privacy rights or committed another violation of the HIPAA Privacy Rule, you may file a complaint with OCCHD.
If you believe that an entity or person other than OCCHD (such as a physician, nurse, pharmacy, hospital, clinic, nursing home, or health insurance company) violated your HIPAA Privacy, you may file a complaint with the Federal Office of Civil Rights.
Complaints to OCCHD (regarding an OCCHD person, program, or location) must:
- Be filed in writing, either on paper or electronically;
- Name the person, program, or location within OCCHD that is the subject of the complaint and describe the acts or omissions believed to be in violation of the HIPAA Privacy Rule;
- Be filed with 180 days of when you knew that the act of omission occurred.
Filing a complaint with OCCHD is voluntary. However, without the information requested, OCCHD may be unable to proceed with your complaint. We will use the information you provide to determine if the we have jurisdiction and, if so, how we will process your complaint.
Names or other identifying information about individuals are disclosed when it is necessary for investigation of possible health information privacy violations, for internal systems operations, or for routine uses, which include disclosure of information outside OCCHD for purposes associated with health information privacy compliance and as permitted by law.
It is illegal for OCCHD to intimidate, threaten, coerce, discriminate or retaliate against you for filing this complaint or for taking any other action to enforce your rights under the Privacy Rule.
To submit a HIPAA Privacy Complaint to OCCHD, please fill out the HIPAA Complaint Form.
You may contact the HIPAA Privacy Officer at:
Oklahoma City-County Health Department, 2600 NE 63rd, OKC, OK 73111
Attn: HIPAA Privacy Officer