Q: How do I schedule an appointment?

• Call (405) 425- 4412 to schedule an appointment. Our email address is only for general questions. You cannot schedule an appointment via email.

Q: Who is eligible for services?

• Any family with a child from birth through 12 years old, in Oklahoma County, is eligible for services from Child Guidance.

Q: Is there a charge for services?

• There is a charge for some services such as screening, evaluation, and therapy. The fee is based on a sliding scale and ability to pay. No one will be turned away for inability to pay. Medicaid is also accepted.

Q: How do I sign up for a play group?

• Call (405) 425- 4412 to register for a play group.

Q: Can I drop my child off at a play group?

• No, parents and children must attend play groups together.

Q: Do you have a Mothers Day Out program?

• No, we do not provide child care of any kind.

Q: Where can I get a newsletter?

• The newsletter is available in hard copy at any Oklahoma County Metropolitan Library. It is also available on the Child Guidance section of this website. You may also receive the newsletter by email at childguidance@occhd.org or by phone at (405) 425-4412 to subscribe.

Q: What ages do you serve?

• Child Development and Speech/Language Pathology serve children ages birth through age 5 and their families; behavioral health staff serve children 2 – 12 years old and their families.

Q: What if I have a parenting question?

• Please call (405) 425-4412 to speak to a parenting expert.

Q: How can I schedule training for my child care staff?

• Please call (405) 425-4412 to schedule staff training for child care.

Q: What topics are available for child care training?

• Please see the Child Development section of this website.

Q: How do I get to the Health Department?

• We are located on the northwest corner of NE 23rd and Kelly in Oklahoma City, OK. The address is 921 NE 23rd Street, 73105.

Q: What are your hours of operation?

• We are open 7:30 am – 5:30 pm Monday through Friday.

Q:I have to work; can a grandparent bring my child to his/her appointment?

• Yes, with written permission (and valid ID showing the adult is 18 years or older) from a biological/custodial parent. The letter must have the name of the child, parent, adult, the date, what kind of appointment and give specific permission for the child to be seen.

Q: I need a speaker for my parents’ group; can you provide speakers?

• Yes, please call (405) 425-4412 to schedule a speaker for a group.

Q: What topics are available for a parent group?

• Please see the Child Development section of this website.

Q: What should I do if I think my child is delayed or has a behavior issue?

• Please call (405) 425-4412 to speak with a parenting expert.

Q: What level of education do the members of the Child Guidance staff have?

• The staff in Child Guidance have masters degrees. They also have certifications, licenses, etc. according to their discipline.

Q: What services are available for physicians’ offices?

• We offer consultative services to anyone that requests them. Also, a program called the Developmental Screening Initiative is available; please click on the link to find out more.

Q: How can I decide if I need Child Guidance services?

• We encourage every parent with a child from birth through 12 years in Oklahoma County to use Child Guidance Services as a resource.

Q: What kind of continuing education credit will my child care staff receive?

• We provide certificates of participation for many workshops we provide. The certificates will help you earn STARS credit.

Q: What family members can come to the appointments?

• A parent, custodial adult or legal guardian must accompany their child to the appointment. It is possible for another adult to bring the child with written permission (and valid ID showing the adult is 18 years or older) from a biological/custodial parent. The letter must have the name of the child, parent, adult, the date, what kind of appointment and give specific permission for the child to be seen.

Q: Who can attend groups or workshops?

• For workshops and groups any parent or caregiver of children is welcome to attend without being a legal guardian.

Q: Can I bring my other children along?

• We request, if possible, that you bring another adult that can stay with other children in the waiting area while one child has their appointment.

Q: How can I get Parent Child Interaction Therapy information?

• Please click on the link for more information about PCIT or call (405) 425-4412 for more information and to schedule an appointment.

Q: How do I register for a workshop?

• Please call (405) 425-4412 to register for a workshop.

Q: Do you need a referral to receive services in Child Guidance?

• No, any parent of a child from birth through 12 years old, in Oklahoma County, is eligible for services from Child Guidance. Parents can self-refer; just call (405) 425-4412 to schedule an appointment or ask a parenting question.